Shipping Policy

A legal disclaimer

Effective Date: Upon Purchase

At Ania Aroma Candles, we are committed to delivering your orders promptly and securely. Please review our shipping policy for details on processing times, shipping methods, and delivery expectations.

1. Processing & Shipping Time

    •    Orders are processed within 1-2 business days after payment is received.

    •    Standard delivery takes 3-7 business days from the shipping date, depending on your location.

    •    Processing and shipping times exclude weekends and holidays.

2. Shipping Rates & Methods

    •    Shipping costs are calculated at checkout based on order weight and destination.

    •    We offer standard and expedited shipping options at checkout.

    •    Free shipping may be available on orders over [Insert Amount] (if applicable).

3. Order Tracking

    •    Once your order has shipped, you will receive a tracking number via email.

    •    Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

4. Shipping Locations

    •    We currently ship within [Specify Countries or Regions].

    •    International shipping (if available) may take longer and be subject to customs delays.

5. Lost, Delayed, or Damaged Shipments

    •    We are not responsible for delays caused by the shipping carrier or factors beyond our control (e.g., weather, customs).

    •    If your order is lost or significantly delayed, please contact us at aniaooten@yahoo.com, and we will assist in filing a claim.

    •    If you receive a damaged item, email us within 48 hours of delivery with photos, and we will resolve the issue.

6. Address Accuracy & Undeliverable Packages

    •    Customers are responsible for providing accurate shipping details at checkout.

    •    If a package is returned due to an incorrect address, the customer will be responsible for additional shipping costs to resend it.

7. Contact Us

For shipping inquiries, please email us at aniaooten@yahoo.com